Product and Sales Support Engineer
Virsec Systems, Inc. is seeking a qualified professional to fill the position of Product and Sales Support Engineer based in Acton, Massachusetts. Responsibilities include: Research, document, and implement program requirements and customer use case specifications. Write, translate, and code software programs and applications according to specifications. Develop and direct software system testing and validation procedures, programming, and documentation. Configure all products and ensure interoperability with existing operating systems, virtualized environments, network devices and deployment automation frameworks. Perform demos, onboarding training and provide support for proof-of-concept and customer pilot projects for customers and partners. Drive technical resolution of critical customer issues and manage to completion by troubleshooting complex customer environments and provide root cause analysis as well as workarounds. Present and share knowledge about product requirements, end-user systems, and environments with various teams within Virsec. Utilize coursework in Network Security, Mobile Security, Data Center and Cloud Computing, Telecommunications and Networking, and Computer Architecture.
This position requires a Master’s degree or foreign equivalent in Computer Science, Electronics & Communication Engineering or a related field. Position also requires coursework in Network Security, Mobile Security, Data Center and Cloud Computing, Telecommunications and Networking, and Computer Architecture.The position also requires 50% national travel.
Send your resume to:
Virsec Systems Inc.
125 Nagog Park
Acton, MA 01720